Expertise Unveiled – The Secret GLOW To Celebrations

It’s been over a decade since I first felt that nudge, that spark, that desire to plan incredible love-filled celebrations abroad as a Travel Agent. Launching GLOW in 2016, I had one dream – to make couples' wedding wishes come true wherever their love stories found them.

Today, over 150 incredible couples have celebrated with us under palm trees, on cruise ships, at resorts, beach clubs, cenotes, private islands, or a candlelight affair.

You never forget the groom who left his tux at home while we negotiated with Sunwing to ship and deliver it before his ‘I Do’s’ less than 24 hours later.  The best man whose luggage didn’t arrive, and you had a local suite shop size him up all while using Google Translate to navigate the situation or the bride who wanted her ceremony to include grandparents as flower girls and her dog as witness… in Mexico. Ole!

It's our people-focused attention that turns moments into memories. The satisfaction of a beautiful card arriving 9 months post-celebration with images of a bouncing bundle of joy fills our office with pride. We are a team helping make memories and moments real for people. It’s our purpose and our passion.

We make magic happen at GLOW. The secret to our success, however, isn’t a secret – it’s the couples, families, friends and even pets we’ve helped celebrate love stories across the globe.

In 2015, I attended my very first fam trip which was hosted by Palace Resorts, I had the pleasure of meeting Ed Cotton. His passion for business and his heart set the path for me to follow. He taught me that the secret to his success was the experience you create for your clients.

The secret is creating experiences our clients (and their guests) will never forget. In an ever-evolving Travel Industry, GLOW has remained consistent yet adaptive. We, like many others pivoted during the pandemic. We also modified, changed, and managed ongoing reservations and were able to maintain over 95% of our bookings with less than 5% attrition.  The pandemic was a time of crisis for our industry and with it we saw a lot of change.  During this time GLOW implemented new processes, looked at creating systems to streamline our business, and spent a lot of time nurturing our clients.  We spent time building relationships with fellow travel agents embodying community over competition and as an industry we came together in one of the darkest times. 

As we move forward to brighter days ahead, we live by one motto.

Give back. Love what you do. Over-deliver always. Wow people.

The GLOW difference and our not-so-secret sauce to success inspired by Ed and lived daily.

Just ask Kristen… former bride who joined our team after her own wedding. From bride to Agent, the GLOW magic continues.

Amanda Beaver